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We want you to love your Solar Pumpkin Chime!

Shipping Policy

Last updated: August 4, 2026

Thank you for shopping with Solyra® Pumpkin Chime! We are committed to delivering your order efficiently and reliably. Please review our shipping policy below.

1. Shipping Costs

We offer flat rate shipping for all orders:

2. Processing Time

All orders are processed and prepared for shipment within 1-3 business days (Monday-Friday, excluding holidays) after your order is placed. Orders placed after 12:00 PM PST on a Friday or on a holiday will begin processing on the next business day.

3. Domestic Shipping

For orders shipped within the United States, we use reliable carriers such as USPS and UPS. Once shipped, estimated delivery times are:

Please note that these are estimated delivery times and actual delivery may vary depending on the carrier and destination.

4. International Shipping

We are pleased to offer international shipping. For orders shipped outside the United States, estimated delivery times are:

Customs, Duties, and Taxes: Please be aware that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are not included in the item price or shipping cost and are the sole responsibility of the buyer. We recommend checking with your local customs office for more information before placing your order.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your delivery directly on the carrier's website.

6. Shipping Delays

While we strive to ensure timely delivery, Solyra® Pumpkin Chime is not responsible for delays caused by shipping carriers, unforeseen weather conditions, natural disasters, or customs processing. We will do our best to assist you in tracking your package during such events.

7. P.O. Box and APO/FPO Addresses

We support shipping to P.O. Box and APO/FPO addresses. Please note that these orders can only be shipped via USPS.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at support@solyrapumpkinchime.com within 7 days of the expected delivery date for lost packages, or within 7 days of delivery for damaged packages. Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to resolve the issue and ensure you receive your Solyra® Pumpkin Chime.

9. No Shipping to Restricted Countries

Due to various legal and logistical restrictions, we are unable to ship to certain countries. If your country is on a restricted list, you will be notified during the checkout process.